It’s very important when starting working on IT project to define
the right scope for your mission.
I was working these days on DR (Disaster Recovery) project and I
have been talked to many colleagues from different departments: Business unit,
quality assurance, Audit department and of course IT
department.
What I have remarked when explaining the need for a Business
continuity plan is that every concerned person see only his related scope and
did not have the attitude of general or global vision to the
scenario.
In fact, when dealing with such kind of project, it’s important to
forget your current job and see the problematic from a general
perspective.
It’s sure for all of the organization that any business process is
based usually on business Application and that each application
need resources and infrastructure to run and turn up.
Defining the relationship between your business applications and
your IT infrastructure is an important step when starting a business continuity
project or more specifically a Disaster recovery project.
Important organizations, especially telecommunication ones, usually
we talk about three important units:
- People
- Processes
- Technology
It’s important to know that the customer expectation stays the same
even after a disaster was occurred.
From a concept side, it’s important to understand the difference
between 3 points:
- High availability
- Disaster recovery
- Business continuity
High availability
High‐availability techniques are about preventing the everyday failures that
cause
Downtime (network card failure, disk
crash…)
Disaster Recovery
A quick search on the Internet will reveal a number of definitions
for disaster recovery. One that I like is that it is the processes used to return a business
to a normal operating state
after the occurrence of a catastrophic event.
Disaster recovery, as a term, is normally applied to the recovery
of an IT system, or infrastructure, after a disastrous event has struck.
However, you need to think about the difference between disaster
recovery and business continuity.
Business
Continuity
Business continuity and
disaster recovery are confused for each other even more than
disaster recovery and high
availability. In simple terms, the Business Continuity Plan (BCP) is the
processes and procedures that will be followed to enable the business to
function in a reduced, or preferably normal, capacity.
It is involved
with a large number of areas including:
- Office space and furniture
- Supplies
- Communications
- Business process systems
- Transport
- Procurement of replacement equipment
- Possibly even the hiring of new staff
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